OP
Crafting message to support
I need to write a message to support, keeping it polite and concise. I'll start with a greeting and state the issue, including the error code. I'll mention the time it occurred, but I'll avoid asking for the user's time directly. I'll infer that the user was browsing or using the site, so I'll say something like "while using the site." I'll include placeholders for the user to fill in, like browser and time, but I won't ask for clarification. I'll keep the message simple and ready to send. I'll use bold for the error code and avoid parentheses.
Hello Lovable Support team,
I encountered an error on your website and could not continue. The site returned the following error code: **83e4a40aa8e9f5aee9f00d7891436896**.
Details:
• When: 3.12.2025 - Czechia - cca 20:30
• Page / action: https://lovable.dev/projects/90a49ca5-ab88-4359-ad06-0532d121a1ec?messageId=aimsg_01kbjvjjncect8tba8qva6x55h
• Browser & OS: Chrome, Windows
Please let me know what this error means and how I can proceed. If you need any additional information or logs, I can provide them.
Thank you for your help,
Mat_yD